Performset (Zendesk) Next SLA Breach in Chrome with OffiD

DESCRIPTION

This plug-in has been specifically designed and provided for Cloudset customers only, running Performset on Zendesk Support.

Performset is an advanced SLA/OLA Management solution for Zendesk.

The plug-in is designed to represent the Next SLA Breach data in a pill format that matches Zendesk native rendition.

The following two custom fields should be included on your Zendesk View: - SLA Next Event Time - SLA Next Event Timestamp Timezone adjustments for agents is set using the Chrome Plugin Options capability.

Additional Information:

- Offered by www.cloudset.net
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Performset (Zendesk) Next SLA Breach web extension integrated with the OffiDocs Chromium online