Ascentis BSS Extension in Chrome with OffiDocs
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DESCRIPTION
A chrome extension plugin specially for Ascentis BSS support agent.
Ascentis is a Singapore software company who provide shopping mall solution, ecommerce, and CRM.
BSS is a customer support team for our company and we are using Atlassian Jira Service Desk as our support system.
This extension mainly is to help our support agent to quickly reply to customer based on our reply template.
Basically, when they click on the extension icon, it will load the ticket details via Jira Rest API to get tickets information, also they click on the saved template message button, it will auto populate the saved message to the reply box, so that they can simply click and reply to client easily.
Additional Information:
- Offered by alcllee
- Average rating : 0 stars (hated it)
- Developer This email address is being protected from spambots. You need JavaScript enabled to view it.
Ascentis BSS Extension web extension integrated with the OffiDocs Chromium online
