QueueMetrics AGAW in Chrome with OffiDocs
QueueMetrics AGAW Chrome web store extension
DESCRIPTION:
Run the Chrome online web store extension QueueMetrics AGAW using OffiDocs Chromium online.
In high-performance call-center set up, with large and distributed agent groups, high situational awareness by agents is a must.It is also important to have "off band" live communication lines going from supervisor to agent and vice versa.
QueueMetrics addresses this need using a module called Agent Awareness (AGAW).
Additional Information:
- Offered by loway
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QueueMetrics AGAW web extension integrated with the OffiDocs Chromium online