empathy in Chrome with OffiDocs
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DESCRIPTION
The goal of empathy is simple: Improve customer happiness by categorizing support tickets based on their emotion.
When a customer submits a support ticket through your site: run the text through empathy and save the emotion.
Use this emotion to find and respond to unhappy customers (prioritize "angry" over "happy" tickets) faster.
Additional Information:
- Offered by zach alam
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empathy web extension integrated with the OffiDocs Chromium online